Security response

We appreciate your concern

Keeping customer data safe and secure is a huge responsibility and a top priority. We work hard to protect our customers from the latest threats. Your input and feedback on our security is always appreciated.

Reporting security problems

Report security vulnerabilities via email to our Security team. We’ll review your report and get back to you as soon as we can, usually within 72 hours.

For other urgent or sensitive reports, please email our Security team. We’ll respond as soon as we can.

For requests that aren’t urgent or sensitive: submit a support request.

Adapted from the Basecamp open-source policies / CC BY 4.0

Adapted from the Basecamp open-source policies / CC BY 4.0